This website handles the personal information of all users (hereinafter "Users") appropriately in accordance with this Privacy Policy.

1. Basic Policy

eArena Co., Ltd. (hereinafter the "Company"), which operates this website, respects Users' privacy and handles personal information appropriately in compliance with the Act on the Protection of Personal Information and other related laws and regulations.

2. Personal Information We Collect

The personal information that the Company collects through this website is as follows.
(1) Information you provide when making an inquiry (name, email address, content of the inquiry, etc.)
(2) Information collected by access analysis tools via cookies, etc. (please see "5. Use of Access Analysis Tools and Consent to Cookies")

3. Purpose of Use of Personal Information

The Company uses the personal information it collects only for the following purposes.
(1) To respond to inquiries and to manage the records of such correspondence.
(2) To prevent problems and verify facts in the course of handling inquiries, and to protect the Company's employees.
(3) With respect to information collected via cookies, etc., to understand and improve the usage of this website (only where you have given your consent).
The Company does not use personal information for any purpose other than those stated above. If the Company changes the purpose of use, it will announce the revised purpose on this website.

4. About Cookies

A cookie is a function that stores, on a User's device (such as a computer or smartphone), information indicating that the User has visited this website.

5. Use of Access Analysis Tools and Consent to Cookies

This website uses the following access analysis tool to improve user convenience and to improve this website. This tool collects information using cookies, etc.
(1) Access analysis tool used by the Company
Google Analytics (provided by Google LLC)
Google Analytics uses cookies to collect information from your device, such as the number of visits to and browsing history on this website. This data is used solely for the purpose of statistical analysis and does not include any information by which the Company can identify a specific individual.
(2) Consent to the Use of Cookies (Opt-in)
Except for cookies that are essential to the display and operation of this website (hereinafter "Essential Cookies"), the analytics cookies used by the above access analysis tool become effective only when you have indicated your consent through the consent modal displayed on this website. The Company does not collect information via any cookies other than Essential Cookies before obtaining your consent.
(3) Changing or Withdrawing Consent
You may change or withdraw the consent you have given at any time, free of charge and easily. You can change or withdraw your consent at any time via the cookie icon ("Cookie Settings") that is permanently displayed at the bottom left of this website.
(4) Data Management and Disclaimer
Information collected by the access analysis tool is managed in accordance with the privacy policy of its provider. The Company shall not be liable for any damage arising from the use of the tool's services or from the interruption or suspension of their provision, except where such damage is attributable to the Company.
(5) Tool Details and Opt-out
Google Analytics Terms of Service
https://marketingplatform.google.com/about/analytics/terms/us/
Google Privacy Policy
https://policies.google.com/privacy?hl=en
Google Analytics Opt-out Browser Add-on
https://tools.google.com/dlpage/gaoptout?hl=en

6. Inquiries from Minors

Minors (under 18 years of age) who contact the Company (including inquiries regarding recruitment) must do so with the consent of a parent or guardian. If the Company becomes aware that a communication from a minor was made without such consent, the Company will respond appropriately, such as by promptly erasing the relevant personal information.

7. Provision to Third Parties

The Company does not provide the personal information it collects to third parties, except in the following cases.
(1) Where the User has given consent.
(2) Where based on laws and regulations.
(3) Where it is necessary for the protection of the life, body, or property of a person and it is difficult to obtain the consent of the individual.
(4) Where the Company entrusts the handling of personal information within the scope necessary to achieve the purpose of use (in such cases, the Company will exercise necessary and appropriate supervision over the entrusted party).

8. Security Management

To prevent the leakage, loss, or damage of personal information, the Company implements necessary and appropriate security management measures, including technical measures such as access control and personnel measures such as employee training. When handling personal information in a foreign country, the Company will understand the relevant systems of that country and take the necessary measures.

9. Response in the Event of a Leak, etc.

In the event of a leak or other incident involving personal information, or where the Company becomes aware of the risk thereof, the Company will promptly investigate the facts and take the measures necessary to prevent secondary damage. Where reporting or notification is required by law, the Company will report to the Personal Information Protection Commission and notify the affected individual in accordance with the provisions of the law.

10. Requests Regarding Retained Personal Data

Users may request notification of the purpose of use, disclosure, correction/addition/deletion, and suspension of use/erasure of their own personal information retained by the Company. Such requests should be sent to the email address stated in "11. Contact for Inquiries." After verifying the identity of the individual, the Company will respond within the period stipulated by law, in principle free of charge.
Users may also file a report or complaint regarding the handling of their personal information with the Personal Information Protection Commission or other competent authorities.

11. Contact for Inquiries

For inquiries regarding the handling of personal information, please contact us at the address below.
 
1-1-14 Shinjuku, Shinjuku-ku
Tokyo 160-0022, Japan
eArena Co., Ltd., Personal Information Management Officer
privacy@earena.co.jp
Tel: +81-3-3350-5419 (main)

12. Retention Period

The Company retains personal information only for the period necessary to achieve the purpose of use, and will promptly erase it when it is no longer needed.

13. Changes to This Policy

The Company may change this Policy in line with changes in laws or in its business activities. If the Policy is changed, the Company will announce it by posting on this website.

14. Disclaimer

(1) With respect to cases where a third party obtains personal information as a result of the User's own actions (such as disclosing personal information on the internet in a form accessible to anyone, or inadequate management of the User's device), the Company shall not be liable, except in cases of willful misconduct or gross negligence on the part of the Company.
(2) The Company is not responsible for the handling of personal information on external websites linked from this website. Please check the privacy policy of the linked site.

15. Governing Language

This Privacy Policy is prepared in Japanese as the original text, and this English translation is provided for reference purposes only. In the event of any discrepancy or inconsistency between the Japanese version and this English translation, the Japanese version shall prevail.